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Terms of service

The Terms of Service were last updated on March 23, 2024

1. Introduction

These Terms of Service apply to this website and to the transactions related to our products and services. You may be bound by additional contracts related to your relationship with us or any products or services that you receive from us. If any provisions of the additional contracts conflict with any provisions of these Terms, the provisions of these additional contracts will control and prevail.

2. Binding

By registering with, accessing, or otherwise using this website, you hereby agree to be bound by these Terms of Service set forth below. The mere use of this website implies the knowledge and acceptance of these Terms of Service . In some particular cases, we can also ask you to explicitly agree.

3. Electronic communication

By using this website or communicating with us by electronic means, you agree and acknowledge that we may communicate with you electronically on our website or by sending an email to you, and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement, including but not limited to the requirement that such communications should be in writing.

4. Intellectual property

We or our licensors own and control all of the copyright and other intellectual property rights in the website and the data, information, and other resources displayed by or accessible within the website.

4.1 All the rights are reserved

Unless specific content dictates otherwise, you are not granted a license or any other right under Copyright, Trademark, Patent, or other Intellectual Property Rights. This means that you will not use, copy, reproduce, perform, display, distribute, embed into any electronic medium, alter, reverse engineer, decompile, transfer, download, transmit, monetize, sell, market, or commercialize any resources on this website in any form, without our prior written permission, except and only insofar as otherwise stipulated in regulations of mandatory law (such as the right to quote).

4.2 Idea submission

Do not submit any ideas, inventions, works of authorship, or other information that can be considered your own intellectual property that you would like to present to us unless we have first signed an agreement regarding the intellectual property or a non-disclosure agreement. If you disclose it to us absent such written agreement, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, store, adapt, publish, translate and distribute your content in any existing or future media.

5. Newsletter

Notwithstanding the foregoing, you may forward our newsletter in the electronic form to others who may be interested in visiting our website.

6. Third-party property

Our website may include hyperlinks or other references to other party’s websites. We do not monitor or review the content of other party’s websites which are linked to from this website. Products or services offered by other websites shall be subject to the applicable Terms of Service of those third parties. Opinions expressed or material appearing on those websites are not necessarily shared or endorsed by us.

We will not be responsible for any privacy practices or content of these sites. You bear all risks associated with the use of these websites and any related third-party services. We will not accept any responsibility for any loss or damage in whatever manner, however caused, resulting from your disclosure to third parties of personal information.

7. Responsible use

By visiting our website, you agree to use it only for the purposes intended and as permitted by these Terms, any additional contracts with us, and applicable laws, regulations, and generally accepted online practices and industry guidelines. You must not use our website or services to use, publish or distribute any material which consists of (or is linked to) malicious computer software; use data collected from our website for any direct marketing activity, or conduct any systematic or automated data collection activities on or in relation to our website.

Engaging in any activity that causes, or may cause, damage to the website or that interferes with the performance, availability, or accessibility of the website is strictly prohibited.

8. Registration

You may register for an account with our website. During this process, you may be required to choose a password. You are responsible for maintaining the confidentiality of passwords and account information and agree not to share your passwords, account information, or secured access to our website or services with any other person. You must not allow any other person to use your account to access the website because you are responsible for all activities that occur through the use of your passwords or accounts. You must notify us immediately if you become aware of any disclosure of your password.

After account termination, you will not attempt to register a new account without our permission.

9. Refund and Return policy

9.1 Right of withdrawal

The withdrawal period will expire after 14 days from the day the agreement is concluded.

To exercise the right of withdrawal, you must inform us of your decision to withdraw from the agreement by an unequivocal statement (for example, a letter sent by post, fax, or email). Our contact details can be found below.

If you use this option, we will communicate to you an acknowledgment of receipt of such a withdrawal on a durable medium (for example, by email) without delay.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Please note that by placing an order with Taxbordr, you are engaging our professional tax advisory services. The act of ordering itself may be considered a request to begin the service process, as it often involves the exchange of information, documents, or other necessary details to initiate the tax service you require.

In such cases, where the service has begun with your explicit request and acknowledgment, you may lose your right to withdraw from the agreement without incurring costs. This is in accordance with EU consumer protection regulations, which state that the right of withdrawal may not apply to services once their performance has begun, provided you have given your explicit consent and acknowledgment that you will lose your right of withdrawal once the service has started.

9.2 Effects of withdrawal

If you withdraw from an agreement, we shall reimburse to you all payments received from you in relation to that agreement, without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from the agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you agreed for the performance of services to begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from the agreement, in comparison with the full coverage of the agreement.

Please note that there are some legal exceptions to the right of withdrawal, and some services may not be eligible for withdrawal once performance has begun. We will inform you if this applies in your particular case.

If you have any questions about our refund and withdrawal policy or wish to exercise your right of withdrawal, please contact us at info@taxbordr.com.

This policy is in accordance with EU consumer protection regulations and is subject to change based on updates to relevant laws and regulations.

10. Meeting Cancellation and Rescheduling Policy

10.1 Cancellation by the Client

If you need to cancel or reschedule a meeting with one of our tax advisors, we require at least 24 hours' notice. If you cancel or reschedule a meeting less than 24 hours before the scheduled start time, you may be charged a cancellation fee equal to 50% of the meeting fee.

To cancel or reschedule a meeting, please contact us by email at info@taxbordr.com or through the meeting scheduling system if one was used to book the meeting.

10.2 Cancellation by us

In the event that your assigned tax advisor is unable to attend the scheduled meeting due to illness, emergency, or other unforeseen circumstances, we will make every effort to notify you as soon as possible and to reschedule the meeting to a mutually convenient time.

If we are unable to reschedule the meeting within a reasonable time frame, or if you prefer not to reschedule, we will refund the full meeting fee to you without delay.

10.3 Late Arrivals

If you arrive late to a scheduled meeting, the meeting will still end at the originally scheduled time so as not to inconvenience subsequent clients. If you are more than 15 minutes late to a meeting without prior notice, the tax advisor may cancel the meeting and you may be charged the full meeting fee.

10.4 Repeated Cancellations or No-Shows

If you repeatedly cancel meetings at short notice or fail to show up for scheduled meetings without notice, we reserve the right to require payment in advance for future meetings or to refuse to schedule further meetings.

We understand that unexpected events can occur and that plans can change. However, please respect our tax advisors' time and notify us as early as possible if you need to cancel or reschedule a meeting.

If you have any questions about our meeting cancellation and rescheduling policy, please contact us at info@taxbordr.com.

11. Termination of use

We may, in our sole discretion, at any time modify or discontinue access to, temporarily or permanently, the website or any Service thereon. You agree that we will not be liable to you or any third party for any such modification, suspension or discontinuance of your access to, or use of, the website or any content that you may have shared on the website. You will not be entitled to any compensation or other payment, even if certain features, settings, and/or any Content you have contributed or have come to rely on, are permanently lost. You must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

12. Warranties and liability

Nothing in this section will limit or exclude any warranty implied by law that it would be unlawful to limit or to exclude. This website and all content on the website are provided on an “as is” and “as available” basis and may include inaccuracies or typographical errors. We expressly disclaim all warranties of any kind, whether express or implied, as to the availability, accuracy, or completeness of the Content. We make no warranty that:

  • this website or our products or services will meet your requirements;
  • this website will be available on an uninterrupted, timely, secure, or error-free basis;
  • the quality of any product or service purchased or obtained by you through this website will meet your expectations.

Nothing on this website constitutes or is meant to constitute, legal, financial or medical advice of any kind. If you require advice you should consult an appropriate professional.

The following provisions of this section will apply to the maximum extent permitted by applicable law and will not limit or exclude our liability in respect of any matter which it would be unlawful or illegal for us to limit or to exclude our liability. In no event will we be liable for any direct or indirect damages (including any damages for loss of profits or revenue, loss or corruption of data, software or database, or loss of or harm to property or data) incurred by you or any third party, arising from your access to, or use of, our website.

Except to the extent any additional contract expressly states otherwise, our maximum liability to you for all damages arising out of or related to the website or any products and services marketed or sold through the website, regardless of the form of legal action that imposes liability (whether in contract, equity, negligence, intended conduct, tort or otherwise) will be limited to the total price that you paid to us to purchase such products or services or use the website. Such limit will apply in the aggregate to all of your claims, actions and causes of action of every kind and nature.

13. Privacy

To access our website and/or services, you may be required to provide certain information about yourself as part of the registration process. You agree that any information you provide will always be accurate, correct, and up to date.

We take your personal data seriously and are committed to protecting your privacy. We will not use your email address for unsolicited mail. Any emails sent by us to you will only be in connection with the provision of agreed products or services.

We have developed a policy to address any privacy concerns you may have. For more information, please see our Privacy Policy and our Cookie Policy.

14. Accessibility

We are committed to making the content we provide accessible to individuals with disabilities. If you have a disability and are unable to access any portion of our website due to your disability, we ask you to give us a notice including a detailed description of the issue you encountered. If the issue is readily identifiable and resolvable in accordance with industry-standard information technology tools and techniques we will promptly resolve it.

15. Export restrictions / Legal compliance

Access to the website from territories or countries where the Content or purchase of the products or Services sold on the website is illegal is prohibited. You may not use this website in violation of export laws and regulations of Portugal.

16. Affiliate marketing

Through this Website we may engage in affiliate marketing whereby we receive a percentage of or a commission on the sale of services or products on or through this website. We may also accept sponsorships or other forms of advertising compensation from businesses. This disclosure is intended to comply with legal requirements on marketing and advertising which may apply, such as the US Federal Trade Commission Rules.

17. Assignment

You may not assign, transfer or sub-contract any of your rights and/or obligations under these Terms of Service , in whole or in part, to any third party without our prior written consent. Any purported assignment in violation of this Section will be null and void.

18. Breaches of these Terms of Service

Without prejudice to our other rights under these Terms of Service , if you breach these Terms of Service in any way, we may take such action as we deem appropriate to deal with the breach, including temporarily or permanently suspending your access to the website, contacting your internet service provider to request that they block your access to the website, and/or commence legal action against you.

19. Force majeure

Except for obligations to pay money hereunder, no delay, failure or omission by either party to carry out or observe any of its obligations hereunder will be deemed to be a breach of these Terms of Service if and for as long as such delay, failure or omission arises from any cause beyond the reasonable control of that party.

20. Indemnification

You agree to indemnify, defend and hold us harmless, from and against any and all claims, liabilities, damages, losses and expenses, relating to your violation of these Terms of Service , and applicable laws, including intellectual property rights and privacy rights. You will promptly reimburse us for our damages, losses, costs and expenses relating to or arising out of such claims.

21. Waiver

Failure to enforce any of the provisions set out in these Terms of Service and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms of Service or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision.

22. Language

These Terms of Service will be interpreted and construed exclusively in English. All notices and correspondence will be written exclusively in that language.

23. Entire agreement

These Terms of Service , together with our privacy policy and cookie policy, constitute the entire agreement between you and Taxbordr - International Tax Advisors, Lda in relation to your use of this website.

24. Updating of these Terms of Service

We may update these Terms of Service from time to time. The date provided at the beginning of these Terms of Service is the latest revision date. We will give you a written notice of any changes or updates, and the revised Terms of Service will become effective from the date that we give you such a notice. Your continued use of this website following the posting of changes or updates will be considered notice of your acceptance to abide by and be bound by these Terms of Service . To request a prior version of these Terms of Service , please contact us.

25. Choice of Law and Jurisdiction

These Terms of Service shall be governed by the laws of Portugal. Any disputes relating to these Terms of Service shall be subject to the jurisdiction of the courts of Portugal or the European Union. If any part or provision of these Terms of Service is found by a court or other authority to be invalid and/or unenforceable under applicable law, such part or provision will be modified, deleted and/or enforced to the maximum extent permissible so as to give effect to the intent of these Terms of Service. The other provisions will not be affected.

26. Contact information

This website is owned and operated by Taxbordr - International Tax Advisors, Lda.

You may contact us regarding these Terms of Service by writing or emailing us at the following address:

info@taxbordr.com
Av. Eng. Arantes e Oliveira 3 R/C, 1900-221 Lisboa, Portugal